{"xsrfToken":"8df03695-0671-45bf-a84e-ae7f37d03820_497bb6a9421e5390e262f4082d032bf2957927ce_lout","branding":{"id":"1","key":"sd","name":"Financial Solutions Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0c2540","headerLinkHoverBGColor":"#0c2540","headerBadgeColor":"#0c2540"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e7a6f8b4-4a49-4a13-9a9c-4c4e4e344868/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGQ3MTlmZi0zNjAwLTQ1YmItYTY3Ny01OTY0OWEwNTRmMjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3YTZmOGI0LTRhNDktNGExMy05YTljLTRjNGU0ZTM0NDg2OCI6WyJyZWFkIl19LCJleHAiOjE1OTAzODQzODIsIm5iZiI6MTU5MDM4MzcyMn0.QK0sZYf7RS_g3VpZ_fCM2y8KyyWa8EFncZWPQWHkoZM&client=e4d719ff-3600-45bb-a677-59649a054f26&mode=fit","logoId":"e7a6f8b4-4a49-4a13-9a9c-4c4e4e344868","isLogoAvailable":true,"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten von Amerika)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#133a62","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"sd","projectId":10003,"serviceDeskId":1,"name":"Financial Solutions Service Desk","description":"<p>Willkommen! Sie können aus den bereitgestellten Optionen eine Service Desk Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"21","name":"eMail-Anfrage","descriptionHtml":"<p>Liebe Kunden, Sie haben über diese Seite die Möglichkeit, ein Supportticket aufzugeben. Bitte füllen Sie die unten angegebenen Felder aus. Mit Diesen Informationen können wir Ihr Ticket schnellstmöglich zuweisen und mit der Bearbeitung beginnen. Vielen Dank. Ihre Financial Solutions</p>","callToAction":"eMail-Anfrage","introHtml":"","icon":10458,"iconUrl":"https://fs-gmbh.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"Anwendungen"}],"orderMapping":{"5":[21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e103dcf4-9ba8-3527-8156-66242b2aaa2a","appLinkName":"System Confluence","appLinkUrl":"https://fs-gmbh.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service Desk","spaceUrl":"https://fs-gmbh.atlassian.net/wiki/spaces/SD"},"labels":[],"projectKey":"SD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":21,"projectId":10003,"form":{"name":"eMail-Anfrage","descriptionHtml":"<p>Liebe Kunden, Sie haben über diese Seite die Möglichkeit, ein Supportticket aufzugeben. Bitte füllen Sie die unten angegebenen Felder aus. Mit Diesen Informationen können wir Ihr Ticket schnellstmöglich zuweisen und mit der Bearbeitung beginnen. Vielen Dank. Ihre Financial Solutions</p>","callToAction":"eMail-Anfrage","intro":"","instructions":"<p>Liebe Kunden, Sie haben über diese Seite die Möglichkeit, ein Supportticket aufzugeben. Bitte füllen Sie die unten angegebenen Felder aus. Mit Diesen Informationen können wir Ihr Ticket schnellstmöglich zuweisen und mit der Bearbeitung beginnen. Vielen Dank. Ihre Financial Solutions</p>","icon":10458,"iconUrl":"https://fs-gmbh.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","key":""},"fields":[{"fieldType":"cascadingselect","fieldId":"customfield_10041","fieldConfigId":"10143","label":"Kategorie","description":"","descriptionHtml":"","required":false,"displayed":true,"values":[{"value":"10028","label":"Auskunft+","selected":false,"children":[{"value":"10029","label":"Fehler/Problem","selected":false,"children":[]},{"value":"10132","label":"Schnittstelle","selected":false,"children":[]},{"value":"10136","label":"Sonstiges","selected":false,"children":[]}]},{"value":"10037","label":"eb.VOKUS","selected":false,"children":[{"value":"10108","label":"Allgemein","selected":false,"children":[]},{"value":"10109","label":"Aufträge","selected":false,"children":[]},{"value":"10110","label":"Korrespondenz","selected":false,"children":[]},{"value":"10113","label":"PDF-Vordrucke","selected":false,"children":[]},{"value":"10114","label":"Portal","selected":false,"children":[]},{"value":"10115","label":"Sonstiges","selected":false,"children":[]},{"value":"10112","label":"Update","selected":false,"children":[]},{"value":"10111","label":"Vorgänge","selected":false,"children":[]},{"value":"10133","label":"DynS","selected":false,"children":[]},{"value":"10134","label":"Import","selected":false,"children":[]}]},{"value":"10040","label":"FWS-Adapter","selected":false,"children":[{"value":"10116","label":"Fehler/Problem","selected":false,"children":[]}]},{"value":"10038","label":"IntensPro","selected":false,"children":[{"value":"10117","label":"Administration","selected":false,"children":[]},{"value":"10118","label":"Allgemein","selected":false,"children":[]},{"value":"10119","label":"Sonstiges","selected":false,"children":[]},{"value":"10120","label":"Update","selected":false,"children":[]},{"value":"10135","label":"Import","selected":false,"children":[]}]},{"value":"10039","label":"KWG18","selected":false,"children":[{"value":"10121","label":"Administration","selected":false,"children":[]},{"value":"10122","label":"Allgemein","selected":false,"children":[]},{"value":"10123","label":"Import","selected":false,"children":[]},{"value":"10124","label":"Sonstiges","selected":false,"children":[]},{"value":"10125","label":"Update","selected":false,"children":[]},{"value":"10126","label":"Verwaltung","selected":false,"children":[]}]},{"value":"10041","label":"PKM-Tool","selected":false,"children":[{"value":"10127","label":"Fehler/Problem","selected":false,"children":[]}]},{"value":"10107","label":"Sonstiges","selected":false,"children":[]},{"value":"10106","label":"Watchlist","selected":false,"children":[{"value":"10128","label":"Fehler/Problem","selected":false,"children":[]}]},{"value":"10129","label":"Finanz Informatik","selected":false,"children":[{"value":"10131","label":"Orga","selected":false,"children":[]},{"value":"10130","label":"DynS","selected":false,"children":[]}]}]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Titel","description":"Titel Ihrer Anfrage","descriptionHtml":"<p>Titel Ihrer Anfrage</p>","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"Beschreiben Sie Ihre Anfrage bitte so detailliert wie möglich, damit wir Ihnen möglichst gezielt weiterhelfen können","descriptionHtml":"<p>Beschreiben Sie Ihre Anfrage bitte so detailliert wie möglich, damit wir Ihnen möglichst gezielt weiterhelfen können</p>","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"Dateianhänge für weitere Informationen","descriptionHtml":"<p>Dateianhänge für weitere Informationen</p>","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/21","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/21","calendarParams":{"firstDay":1,"date":"2020-05-25T07:16:22+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e103dcf4-9ba8-3527-8156-66242b2aaa2a","appLinkName":"System Confluence","appLinkUrl":"https://fs-gmbh.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service Desk","spaceUrl":"https://fs-gmbh.atlassian.net/wiki/spaces/SD"},"labels":[],"projectKey":"SD","serviceDeskId":1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGQ3MTlmZi0zNjAwLTQ1YmItYTY3Ny01OTY0OWEwNTRmMjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1OTAzODQ5ODIsIm5iZiI6MTU5MDM4MzcyMn0.emwOD86gzEVe5bota2bMZVoqNPTB6JGmdJsG-1ObOiU","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"e4d719ff-3600-45bb-a677-59649a054f26","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fs-gmbh","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8df03695-0671-45bf-a84e-ae7f37d03820_497bb6a9421e5390e262f4082d032bf2957927ce_lout","baseUrl":"https://fs-gmbh.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4d719ff-3600-45bb-a677-59649a054f26","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}